Eric Liaw - Founder. Payroll Compliance, Remediation & Governance Specialist (20+ years)
What We Do
Payroll Done Right
No Overpayments | No Underpayments | No Surprises
Specialist payroll compliance, remediation, and governance for small to mid-sized Australian employers, helping you navigate complex Awards & Enterprise Agreements to ensure payroll compliance, prevent payroll errors, fix underpayments — delivering accurate, defensible, and regulator-ready pay outcomes that ensure employees are paid correctly.
Our approach is right-sized for SMEs, practical, and cost-effective.
Value Proposition
Eric Liaw has 20+ years’ experience across payroll operations, Award/EA interpretation, payroll systems configuration, compliance, governance, remediation, and helps employers:
Eliminate payroll risk early before it becomes costly
Fix wage underpayments with clear, defensible calculations
Interpret Awards/EAs correctly to ensure payroll compliance, so your employees are paid correctly
Strengthen payroll controls without adding administrative burden
Protect owners, executives, and boards from wage-theft penalties and Fair Work action
His work is delivered through simple, structured frameworks — evidence-based, regulator-aligned, and right-sized for organisations small payroll teams. They are built on PMI project governance (PMP® Certified).
Expertise
Eric Liaw - Founder & Principal Consultant
20+ years’ payroll expertise - operations, compliance, remediation, governance & Award/EA interpretation and payroll systems
Interpreted & operationalised 70+ Awards & EAs
Payroll remediation from 600 to 1,200+ employees over multi-years
Multi-systems configuration knowledge (ADP, Oracle, UKG, iChris)
Specialist bridging legal intent, HR policy and system gaps
Proprietary Frameworks & Tools
Cross-industry experience
PMP® certification - governance and structured delivery discipline
Recognised thought leader (LinkedIn, GPA and Beroe, global procurement intelligence platform)
Payroll Risk Podcast: What Matters Now
PROVEN TRACK RECORD
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Award & Enterprise Agreement Interpretation
Provider of Integrated Infrastructure Services.
Interpreted and operationalised 70+ Awards and EAs, translating complex clauses into roster rules, overtime, allowances, and penalty structures. Enabled Payroll to apply accurate, traceable pay rules and consistently pay employees correctly.
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Payroll Compliance Risk Audit
Aged Care Provider - SCHADS
Conducted a targeted payroll compliance risk audit, identifying non-compliant entitlements and quantifying financial exposure under SCHADS. Using a sample-testing approach, provided an estimate of underpayment risk that guided a full population audit and payroll system updates.
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Payroll Remediation
Building Services — 1,200 Employees | 6 Years
Led full remediation lifecycle: scoping, entitlement reconstruction, calculation validation, QA, stakeholder communications, payment and employee support. Corrected underpayments and strengthened trust.
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Payroll Governance & Controls Uplift
Regional Airlines - 1,000 Employees
Designed and embedded a three-lines-of-defence payroll governance model, establishing operational controls, management oversight, and independent assurance to strengthen compliance and reduce recurring payroll errors.
Our Services
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Our Payroll Compliance Health Check provides a practical, independent diagnostic review to identify payroll issues early, before they escalate into wage underpayments, employee idsputes, Fair Work scrutiny, or reputational damage.
Engagements can be designed as:
• Targeted sample testing for rapid insights
• Full-population analysis for organisations needing deeper assurance
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Our Award & Enterprise Agreement Payroll Compliance service helps employers get payroll right at the source.
Leveraging industrial relations and payroll expertise, we independently and methodically interpret every clause in your Award and Enterprise Agreements. This process culminates in a clear, auditable, and system-ready Pay Rule Matrix that translates directly into accurate configuration across all payroll and workforce management systems.
Our methodology bridges the gap between:
Legal obligations → Pay logic → System configuration → Accurate pay outcomes -
Our Payroll Remediation provides a structured end-to-end approach to identifying, quantifying, and rectifying wage non-compliance. Using our proven methodology aligned with FWO expectations, we rebuild entitlements, validate calculations, and ensure outcomes are transparent, traceable, and explainable.
Engagements can be designed as full-scale programs or targeted issue-specific reviews.
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Our Payroll Compliance & Governance Review diagnoses the health of your payroll environment across people, processes, technology, and compliance. It identifies governance gaps, control weaknesses, and process risks that can lead to payroll inaccuracies or wage non-compliance.
Healthcare & Aged Care
Who We Help
Logistics & Transport
Engineering & Construction
Professional Services
Mutual Banking
Aviation
Why Employers Choose Us
20+ years Award, Enterprise Agreement Interpretation & Systems Expertise
Practical Solutions that Work in Real Payroll Environments
Regulator-Aligned Methodology
Future-Ready Governance
Independent & Trusted Specialist bridging Legal, Systems Payroll & HR
Our Case Studies
Employment Lawyers
Partners
Industrial & Employment Relations
Payroll Technology
Payroll Audit Consultants
Technology - ERP
Expertise
Eric specialises in helping small to mid-sized employers navigate complex Awards and EAs to ensure payroll compliance, prevent payroll errors, and fix underpayments — delivering accurate, defensible, and regulator-ready pay outcomes that ensure employees are paid correctly.
With 20+ years of deep payroll expertise, Eric brings a rare combination of industrial instrument interpretation, systems configuration, governance, and remediation leadership.
His approach is right-sized for SMEs, practical, cost-effective, and grounded in the realities of payroll operations.
He designed and used structured, proprietary, evidence-based frameworks aligned with regulator expectations and built on PMI project governance (PMP® Certified).
Key Strengths
Deep expertise in Awards/EAs interpretations and applications
Strong capability in bridging legal intent, HR policy, and system gaps
Demonstrated payroll remediation leadership
Proven system configuration understanding (ADP, Oracle, UKG, iChris)
Strong technical and operational payroll background
PMP® certification - governance and structured delivery discipline
Recognised thought leader (Global Payroll Alliance, LinkedIn & Berore)
Eric Liaw - Founder. Payroll Compliance, Remediation & Governance Specialist (20+ years)
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Senior Payroll Remediation Consultant - ASX-listed Company
Payroll Compliance & Governance Manager – Toll Group
Senior Manager Payroll Advisory – McGrathNicol
EA Interpretation, Compliance & Build Lead – Downer Group
Payroll Accounting & Finance Manager – Qantas Group
Payroll & System Manager – QantasLink
Ready to get payroll done right?
Have payroll queries or want a free consultation? Fill out some info, and we will be in touch shortly.
Contact details:
Email: eric.liaw@axispayrollcompliance.com.au
Mobile: 0412 981 622